Pricing

Pick the depth your audit calendar can absorb

All figures are informational. There is no online checkout — contact us to reserve seats or discuss invoices.

Pulse Review

HK$2,480 / learner

A two-week primer for managers who need a shared vocabulary before tooling decisions.

  • Four live clinics
  • Exception checklist kit
  • Async transcript critique
  • Email office hours

Best when you are aligning finance and support for the first time.

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Most booked

Ledger Path

HK$6,900 / learner

Full Chat Billing Audit Foundations plus a supervised review on sanitized team data.

  • Everything in Pulse Review
  • Complete Foundations course
  • One lab week with coach
  • Tag library starter pack
  • Certificate of completion

Ideal for QA leads and revenue analysts who run weekly audits.

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Audit Studio

HK$18,600 / team of 6

A private studio for growing support orgs that need custom scenarios and facilitation.

  • Private cohort scheduling
  • Custom bilingual samples
  • Stakeholder readout workshop
  • 90-day alumni refreshers

Quoted for six seats; additional seats priced on request.

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What pricing does not include

Software licenses for third-party helpdesks, payment gateways, or accounting platforms are outside our scope. We teach method and judgment around a financial auditing app for chat support billing analysis — we do not resell those tools.

How to proceed

Send a short note with team size and current audit cadence. We reply with seat availability and an invoice path if you choose to enroll. See our Refund Policy before committing.